Common Pre-sale questions
Is this a theme for WordPress?
Yes, all of our themes are built specifically for WordPress.
Where can I view the documentation?
Please see here for our documentation / knowledge base - there are many general articles that apply to all of our themes, as well as some specific to bundled plugins for each theme.
I have a support question not answered in the docs, how can I get support?
Our support team is available to answer all of your questions on our dedicated support ticket system.
Is it easy to get setup and/or get started?
Yes, all of our themes include a fully automated theme setup wizard which makes it very easy to get started and includes an option to select the demo you want (where relevant). Here is an example from one of our themes, though it's nearly the exact same process on all of our themes.
How is content managed? Can I add/remove/change elements? Is the theme flexible?
All of our themes are built around the very popular Elementor page builder ( rated 5/5 with over 3 million active installs) which is extremely flexible allowing for a nearly endless number of layout options. Everything you see in the demos can be swapped around / added / removed in the builder. You can combine layout sections from different pages as well.
Is the theme compatible with Elementor Pro?
Everything shown in all of the demos (and much more) can be recreated with the included standard version of Elementor. But if you upgrade to Pro, it's also compatible with our themes.
Is there support for other languages? Is the theme translatable?
Yes, all of our themes are fully localized and ready to be translated into other languages. You can either setup your site in one language other than English, or you can have a multi-language site with the content displayed in multiple switchable languages.
Can I add a video background?
Yes, it's very easy in the builder to add a video background to the header on any page. As a matter of fact you can set a video background for any section on the page, as well as multiple sections if you like. Here are a few examples: Stratus , Bellevue , Embark.
Is the theme compatible with WooCommerce? Can I setup a shop?
Yes, all of our themes are built with compatibility for WooCommerce, which is the official eCommerce solution for WordPress with extensive support, documentation, and thousands of extensions.
What payment gateways can I use?
With our themes, you can use any payment gateways that are compatible with WooCommerce, which supports a large number of major payment gateways as well as many more: https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/
If you don't see the one you're looking for, there are additional 3rd party extensions for other gateways as well: https://wordpress.org/plugins/search/woocommerce+gateway/