Themovation Knowledge Base
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Troubleshooting

  • START HERE - Easy fixes for the most common roadblocks
  • How to check for the latest version
  • Missing demo content XML file.
  • Test for plugin conflicts
  • Check and update your theme and plugins
  • Boost your server settings
  • Troubleshooting - Start Here
  • How to Improve Site Load and Performance
  • Temporarily turn off caching and performance options
  • Search our documentation for solutions to common questions
  • Search public tickets for solutions to previous questions
  • My video background isn't playing on mobile
  • I need help
  • Having Problems Using Elementor? Start Here
  • Detect theme conflicts
  • Detect and correct security, permissions and redirect conflicts
  • Can't Edit with Elementor
  • Uncaught TypeError: Cannot read property 'getElementsByTagName' of null
  • Reveal and report errors with debugging tools
  • Temporarily turn off security, maintenance and coming soon plugins
  • 1
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Categories

  • Troubleshooting
  • General
  • Installation & maintenance
  • Compatibility
  • Translation
  • Pre-sale questions
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